Listed below are our most frequently asked questions about our products and services. If you are still unable to find the answer to your question, please feel free to contact us anytime. We will be more than happy to answer any questions you may have and assist you in any way that we can.
- DO YOU HAVE A STORE WE CAN VISIT?
- We wish! Unfortunately we don't at this time.
- WHERE ARE YOU LOCATED?
- We are located in the City of Angels, California, otherwise known as Los Angeles.
- WHAT DOES IT MEAN ALMOST ANYTHING CAN BE CUSTOMIZED?
- Almost all our designs can be customized with your name, your logo, monogram, favorite quote, lyric or favorite colour. The only limit is your imagination (and space of course).
- HOW CAN WE GET IN TOUCH WITH YOU?
- The best way is via email-hello@ belllabellaco.com. We try to answer all our emails within 24 hours. You can also try us at the studio-323.938.7777
- WHAT IS YOUR SHIPPING INFORMATION?
- We ship all Cardlette orders that are not customized within 2-3 business days of purchase. All items that need to be special ordered or customized will have time frame noted within their individual descriptions. All orders over $10 USD will ship via US Post First Class Mail with a tracking #. All orders over $40 will automatically be upgraded to US Priority Mail with a tracking #.
- WHAT IS YOUR RETURN POLICY?
- Sorry, there are no returns on customized items UNLESS the mistake was made on our part. Please make sure you double check all your spelling before you approve your proof.
- All other returns will be evaluated on an individual basis. We assure you that we want you to fully satisfied (perhaps, elated?) with your Bella Bella co. purchase.
